About
As a UI/UX visual designer, I’m passionate about designing and collaborating on interfaces that are user-centered, reliable, and engaging. In my current role at Markel, I specialize in optimizing customer journeys, adding new functionality to legacy portals, developing a design system, and supporting rebranding efforts.
My process is iterative, based on a methodology of Design Thinking (Understand, Explore, Materialize). I partner closely with stakeholders, leadership, product owners, and developers to deliver user-first products. Through cycles of research, wireframing, prototyping, testing, designing, and continuous feedback loops, I ensure every solution is aligned with real user needs and business goals.
Skills & Software
Portfolio
New portfolio section coming soon!
Testimonials
Susie Sanders
Director of Admissions Communications, VCU
Rick is an excellent and talented designer. He is always up for a challenge and is comfortable taking creative lead on projects. He’s also responsive to constructive criticism and reliably hits deadlines.
Joe Norkus
Senior UX Designer, Progressive Insurance
Rick has a strong work ethic and is very dedicated to his craft. He pushes himself creatively and technically, helping to design and implement attractive, user-focused web experiences. He’s someone I often turn to for design advice in my own projects.
Camille Coy
Director for Strategic Initiatives, VCU
Rick is a true professional. Dedicated to his craft, he works hard to deliver fantastic design that meets the needs of clients and end users. He understands the nuances that take a project from good to great and is thoughtful in his approach to creating the best solution possible.
Krista Chabris
Art director, Autodesk
Getting to collaborate with Rick was an absolute blast. He consistently pushed our work through ideation and experimentation to find the most creative solutions for the client. I am incredibly proud of the work we made together and would work with him again in a heartbeat.
Elinor Frisa
Director of Content, VCU
Rick's a designer at heart, and a talented one, but he's also got an eye for detail, a way with words, and technical know-how that mean he's always thinking beyond design and contributing in ways that make everyone else's jobs easier.